MIT Technology Review

• Americans won’t be able to download TikTok or WeChat from Sunday

• A patient has died after ransomware hackers hit a German hospital

• Letter-writing staved off lockdown loneliness. Now it’s getting out the vote.

• From support function to growth engine: The future of AI and customer service

• Why kids need special protection from AI’s influence

• Trump’s rollbacks could add half an EU’s worth of climate pollution by 2035